How to get started with your mobile when in Australia?

How to get started with your mobile in Australia

If you are new to Australia and want to get started with your mobile to stay connected with your family and friends abroad then you need to do quite a few things.

  • You need to find the best mobile phone deal that is cost effective
  • Use your already owned phone or get a new one
  • Think of prepaid or post paid mobile
  • Get a fixed term contract of 12- 24 month or get a monthly one
  • Finding the best mobile plan like exact amount of usage or value plan or choose a cap with limited usage.
  • Have the plan with landline internet broadband or otherwise.
  • If you are buying a new phone then you need to pay a one off cost for the phone itself in a plan or have the cost of the phone covered in the monthly fee for using the phone

Getting a prepaid mobile plan

Prepaid Mobile AU

‘Pre-paid’ means you will use a mobile phone that you already own and pay in advance for using your phone on a mobile service provider’s network – that is, you buy credit. When your credit is all used up, you can receive calls but you can’t make calls. You have to buy more credit to make calls with your phone. Sometimes you lose your remaining credit if you don’t use it all within a certain time period like for 30 days.

Mobile phone plans and contracts

Contract plans

A ‘mobile phone plan’ is what a mobile service provider will provide you with, how the provider will charge you for using your phone and how you will pay. Within each plan, there are a range of services that will be charged in different ways. Understanding how your phone will be charged and how costs can be added to your bill will help you choose the best plan. Once you decide on a plan that suits you, you sign a ‘contract’. This is a legal agreement saying that you accept everything that’s described in the plan.

Included and Excluded value plan

Value mobile plans

‘Included value’ means everything you get for your regular monthly payment. ‘Excluded value’ is anything you have to pay extra for. For example, 1300 and 1800 numbers are part of the ‘included value’ in some plans but not in others.

The provider should be able to show you the following costs in print:

  • Making a 2 minute standard voice call to another phone in Australia (including flag fall)
  • Sending a standard mobile SMS (text) to another phone in Australia
  • Using 1 MB (megabyte) of data when you are in Australia.

Note that  if a plan includes a ‘free’ mobile phone handset, you’ll still end up paying for it one way or another. The cost is usually included in the plan’s monthly fee.

Data Mobile Plans

Data Mobile Plans

‘Data’ includes internet use, emails, live video chat, app updates, downloads and sending pictures in a text message (MMS).

Data does not include texting (SMS), voice calls, listening to voice messages or taking photos. Like watching a minute video online of about 5 MB or Downloading a casino app or game of about 350 MB etc

Finally you need to think which plan you want to access your online activity that is internet or web or mobile browsing. Whether you want a WI-FI 3G 4G or 5G. For data, it’s often cheaper to use your mobile phone with wi-fi than accessing the internet on your mobile network  because data charges using a mobile network are usually higher than for other forms of internet connection such as in your home connection.

Other points to note when getting started with your mobile

Mobile AUD

  • The best mobile network providers in Australia are Optus, Telstra and Vodafone. Your mobile phone will utilise the 2G, 3G or 4G (5G is in the pipeline for launching in 2019/20) network and these signals will be picked up by your mobile as you roam depending on your phones capability.
  • Coverage wise Telstra’s 3G covers more of Australia than any other network.The next best coverage is Optus but that still only equates to half the space that Telstra covers.  You’re unlikely to strike a problem in most larger towns and cities – it’s the rural areas where you’ll start hitting dead spots.
  • Grab yourself a new SIM card once you get to Australia. These can be purchased at nearly all the major supermarkets, fuel stations, larger retail stores such as Big-W, K-Mart, Australia Post, or most shopping malls will have the three major network operators and smaller resellers in them.
  • A new SIM card will mean that you will receive a new mobile phone number. Often you would go on a pay as you go arrangement.  Also, if you are doing this, check your phone is not ‘locked’ to your network in your home country otherwise the new SIM card will not work.
  • Also you could enquire with your current service provider in your home country and ask them what deals they have regarding roaming. With this option, check if your telco knows which network will be used in Australia, as ideally you’ll want it to be Telstra.
  • You can consider utilising Hot Spots. Many cafes and restaurants offer the facility of hooking up to their Wi-Fi Hot Spot – some are free, and some may charge a small fee for hooking up to their Wi-Fi. You may find that you can work it so that you travel the country and hook up to a Wi-Fi connection at café’s for the small price of a coffee.

Now with all this in mind and clarity of things you can easily get started using your mobile in Australia.

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