How to get started with Worksafe Guardian app in Australia?

how to get started with work safe app

Work safe guardian is a smartphone app founded in 2015 by Greg Lindner and Adam Whittaker and have signed up more than 100 companies with a user base heading into the thousands. The South Australian company already monitors the safety of workers in New Zealand and is looking for more global opportunities.

WorkSafe Guardian lets employers and workers manage many common workplace risks through a mobile device. The app, which Linder said is Australia’s first 24/7 monitored smartphone safety app, is being used industries as diverse as community health care and real estate.

Lone workers set a timer on the app when they enter a workplace situation where they are alone or there are risks involved. If the timer expires and the employee hasn’t checked-in, an alert with GPS coordinates or a pre-set location is sent to a monitoring centre. A recurring timer can also be set to remind employees to check-in on a regular basis. The app also has a function that enables an employee to set off an alert simply by shaking the phone.

The app was also suited to workers operating in remote areas such as mines or renewable energy sites and thus the demand for this app comes from larger companies and government organisations.

How to get started with Work safe guardian app?

Work safeguardian app AU

Getting started is pretty easy.

According to your phone OS device download the free app from app stores for iPhone and from Google play for Android mobile.

Now simply accept the terms and conditions by tapping ‘Accept’

Next enter your email and set a 8 digit passcode that has been sent to you on your email

The apps has a free trial or subscription based services.

Now go to settings and view my details. If your details have populated then this confirms that the monitoring centre has connected with your smartphone and you are ready to go.

You should begin by tapping the “settings” icon and go to “Default Settings” to set a default time for welfare checks, set shake and occurrence. Go back to “Settings” and set “Shake Detection” remember not to set the shake too sensitive as a drop of the phone or even the vibration of an incoming call or message could activate a safety alert. It is recommend you set the shake at 50% or higher. When you are in the “Shake Detection” screen you can test the sensitivity as this is a test mode environment.

For the App to work at its optimum and create the best result the following phone settings should be enabled:

  • Location services are on so when an alert is triggered the location transmitted is of the highest accuracy.
  • Sounds are on so you the user can hear when a timer needs to be auctioned
  • Notifications for the WSG app should be enabled so on screen messages appear
  • Swipe down blind, it is an easy way to see how long you have on your timer without unlocking your phone, it may need to be enabled on your device

Go to “settings” icon and go to “How to use WorksafeGuardian”. This will allow you to download a PDF to your smartphone.

If you will want to test the safety or medical alert function you should note that this is a live service with real operators who are tending to many customers alerts, some of which will be genuine. Therefore don’t excessively test this as a novelty, rather treat this function with the seriousness that it deserves. Be ready to quote your voice code so the operator can verify you.

If you wish to go for subscription services to get full features of the app you are charged only AU$33 per month, For this you can contact by phone at 1300 265 151 or email them at or fill an online form or visit their office at Level 1, 30 Flinders Street
Kent Town, SA 5067 Australia.

Here are some of the FAQs that you can browse through to know more about the functioning of this app.

The app only tracks an employee’s location when the app is enabled, easing potential privacy concerns among users. Headquartered in Adelaide, South Australia, WorkSafe Guardian works with each client to tailor response procedures, rather than defaulting to local police. The first response when the app is triggered is to call the phone in case it is a false alarm. If not, then the client’s response procedure is activated.

According to Lindner “Each client is different. If it’s a hospital we’re looking after there may be on-site security so we will engage with them, if it’s regional we may use a local security company rather than police in the first instance.”

Lindner has been talks with companies with staff in the United States and Europe, which could mean the app could continue to be monitored from Australia or an international company could buy rights to the app and run the monitoring itself.

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