Samsung Galaxy Note 8 is a big-screen Android device with a 6.3″ screen with an infinity display means it is a bezel-less, full-frontal glass, edge-to-edge screen. With the high-performing 10nm, a mobile processor and 6GB RAM playing games or using the tablet make things run smoothly. Also, it comes with wireless charging,
Add to it all that Samsung has to offer with their high-end devices like top-of-the-line specifications, all the hardware and software features you may want, a fantastic camera setup, and the S-Pen that makes a wonderful device. But there are a few issues you find with this device like slow performance when scrolling down a webpage, and when scrolling through certain apps like the Gallery in particular.
Here is how to fix some of the Common Errors in Samsung Galaxy Note 8
If you have a scrolling issue it seems to be faced by those users who have also installed a Bixby button remapper app. While Samsung now allows a way to kind of deactivate the button it still cannot officially be set for a different function, that is why these remapper apps are quite popular. So until these scrolling issues are addressed, your only option can be to uninstall the app.
How to uninstall the apps
To remove app icons from the home screen you need to long press on an app icon on the home screen that leads to a pop-up menu from which you can remove the icon. However, some users have found that this pop-up menu is no longer showing up and that they are unable to remove icons. This problem is caused if you have turned off Animation Duration Scale in the Developer Options section in the Settings menu, which is something that some users do to improve performance. All you have to do is set this to 0.5x, and the pop-up menu will begin to show up again.
How to fix the face unlock issue
Some users have found that Face Unlock doesn’t seem to work as expected. Even in good lighting conditions, the device manages to unlock the phone sometimes only once every twenty attempts. Here a third-party application seems to be behind this issue. Some reports suggest that it could be Whatsapp, and users have found that disabling the camera access permission for Whatsapp fixes the problem. In case Whatsapp isn’t the issue, you can try to uninstall all the apps you added just before this problem showed up, particularly focusing on those that require access to the camera.
If you found a yellow, pink, or purple tint on your Galaxy Note 8 display. The tint is because the display calibration isn’t right. You can adjust the settings by going to Settings – Display – Color Mode. There you can select one of the four options available including Adaptive display, AMOLED cinema, AMOLED photo, or Basic. You can also adjust the colour balance by going into Advanced Options. You can also try dialling *#15987# to adjust the red tint of the display.
How to remove dead pixels
Many users face dead pixels on the screen. You can download and run a pixel fixer app from the Google Play Store like Dead Pixel Test and Fix. Let the app run its course and the dead or stuck pixels on your screen should go away. However, if the apps don’t work, your only option is going to be to pick up a replacement.
- Wi-Fi and Bluetooth issues commonly pop up when you pick up a new smartphone, and the Galaxy Note 8 is no exception. Both Wi-Fi and Bluetooth issues seem to be particularly prevalent with this device. Turn the device and the router off for at least ten seconds, then turn them back and retry the connection. Go to Settings – Power saving and ensure that this option is turned off. Use the Wi-Fi Analyzer to check how crowded your channel is, and switch to a better option. Forget the Wi-Fi connection by going to Settings – Wi-Fi and long-tapping the connection you want, then selecting “Forget”. Re-enter the details and try again.
- Make sure the router firmware is up to date. Make sure the applications and software on the device are up to date. Go to Wi-Fi – Settings – Advanced and make a note of your device’s MAC address, then make sure that it is allowed access in the router’s MAC filter. Some users have found that disabling the Hotspot 2.0 feature seems to fix a lot of issues with Wi-Fi.
- Also, many users find that if you have set up your phone using SmartSwitch, the Wi-Fi doesn’t seem to connect. For most users, performing a factory reset and setting the phone up again manually has been the only solution.
- For any Bluetooth issues, you can check the manufacturer’s manual for the device and the car and reset your connections. Ensure that you are not missing a vital part of the connection process. For that go to Settings – Bluetooth and ensure nothing needs changing Go to Settings – Bluetooth and delete all prior pairings and try setting them up again from scratch.
- There are many users who complain that the devices freeze at random times, requiring a soft reboot to restart the phone. This problem seems to be related to the Swiftkey app.
Some other issues
- Also many have come across a very choppy video playback experience when attempting to watch HDR videos (1440 HDR 60) on Youtube. While using Netflix, the HDR colour enhancement doesn’t work as expected, with blacks appearing grey and skin tones looking odd.
- If you come across an odd issue with the front-facing camera, where they are seeing severe discolouration in the viewfinder. Try running a hardware test (dial *#0*#) to ensure that this isn’t a hardware problem first.
- A lot of users have come across a variety of issues with edge lighting. For some, it doesn’t work when the screen is off. For others, Edge lighting seems to work only for the stock SMS app and nothing else. The issue may fix for a few users after the official update to Android 8.0 Oreo. But this hasn’t been the case for every user that has updated their devices though. Some users have found that enabling “pop-up notifications” for apps; like Whatsapp and Snapchat results in Edge lighting working when the screen is off as well. Many of the issues seem to be because they have turned off Animation Duration Scale. This is in the Developer Options section in the Settings menu. This improved the performance. All you have to do is keep it to 0.5x, and Edge lighting works.
- You can try downloading the Edge Lighting app from the Google Play Store here. This app lets you set customized colours for different apps and makes the edge lighting feature work even when the screen is off. However, the results have been mixed. While the app has worked perfectly for some users, others have had issues. Since this is a paid app, that is something to keep in mind before you decide to download it.
- If you try using “OK Google” when the screen is off, the device beeps and acknowledges the command, but nothing happens beyond that it is due related to Edge lighting. Make sure that Google isn’t a selected app for the edge lighting feature. Turning this off makes “OK Google” work as expected. Try clearing the Google app cache. Go to Settings – App Manager, search for the Google app and tap on “Storage.” Then clear the cache and everything should work after that. For some users, the issue seems to occur because of enabling the Always On Display. If this is a feature you can do without, disable it and see if that fixes the problem.=
How to fix unresponsive Screen
If you want to Soft Reset then Press and hold the power button and volume down key simultaneously for about 10 seconds until the device powers off. This works when the screen is unresponsive.
For Hard Reset when the device is turned off, press and hold the volume up key, Bixby button, and power button. When the Samsung logo appears, release the power button, but continue to hold the volume up and home buttons.
How to reset the device
When the Android system recovery screen appears, release all buttons. Use the volume down button to toggle the selection to “wipe data/factory reset,” then press the power button to accept it. Use the volume down button to toggle the selection to “Yes — delete all user data,” then press the power button. Wait for the reset to finish. You will eventually get to see prompt to “Reboot system now.” Press the power button to continue.
If the phone is on, go to Settings – Backup & reset – Reset device – Erase Everything.
To have a Wipe cache partition with the device turned off, press and hold the volume up key, Bixby button, and power button simultaneously. When the Samsung logo appears, release the power button, but continue to hold the volume up and home buttons. When the Android system recovery screen appears, release all buttons. Use the volume down button to toggle the selection to “wipe cache partition,” then press the power button to accept it. When the previous menu returns, go up and select “Reboot system now.”
For Boot in Safe Mode, when the device is off, turn the device on again and press and hold the volume down button until a “Safe Mode” button shows up. Tap that button to boot your device in Safe Mode.
Remember most of the errors get fix automatically if you have the latest software update. If none of the software settings seems to fix the problem, your only option may be to pick up a replacement.