How to Buy a Refurbished Mobile?

Buy a Refurbished Mobile

You can buy a refurbished mobile phone online or at a mobile store near you. These stores sell both Android and iPhone phones.

Earlier, I was unsure whether these mobile phones would work the same way as new ones. But when I bought a second-hand phone, I didn’t find much difference in its performance and structure.

It is all in the mindset, I believe, to think that second-hand mobile phones are not good. As I could not afford the new iPhone, my best option was a refurbished one.

Also, these phones don’t need to be used earlier or later. The new mobile stock often becomes huge and is not sold off on time.

People want new models, so old ones still in stock are sold at discounted prices.

How to Buy a Refurbished Mobile?

Here are certain things you should look for before buying a refurbished mobile:

1. Who is the seller

This means all about the seller’s reputation. You should find out who the seller is. The easy way is to read the reviews from previous customers to get an idea.

Check the seller’s website for information on their policies and customer service. Make sure they have a good track record of providing high-quality refurbished phones.

Tip: Amazon and eBay sellers have refurbished phones of good quality.

Mobile phone
You should see whether the phone works or not

2. Condition of the Phone

It is most important to find out the condition of the phone. If you buy it offline at a physical store, carefully inspect the mobile for scratches or defects.

Check to see if the mobile body has any dents or cracks on the screen. You also need to check the mobile’s volume or sound card.

Check the buttons, cameras, speakers, and other features to ensure they are all in good working condition. Also, check for any signs of water damage or corrosion.

Tip: Buy from a reputed seller. These mobiles have a certification, which means they have been inspected and checked to ensure they are in good working condition.

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Warranty of mobile
Warranty of refurbished mobile from Amazon is 6 months to 1 year

3. Warranty

It is better to buy a mobile phone with a warranty. A warranty will protect you if the phone malfunctions or stops working. Ensure you read the terms and conditions of the warranty carefully to understand what is covered fully and for how long.

Tip: Generally, refurbished mobile phones come with a 6-month to 1-year warranty. That includes repair and a few parts replacement.

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Did you know? Under Australian Consumer Law, you can request a repair, replacement or refund if a product or service you buy fails to meet the consumer guarantee. These rights apply to both new and secondhand goods.

4. Battery Life

Battery life is an important factor to consider when buying a mobile. Ask the seller if the battery has been replaced, and if so, when. If not, ask about the battery’s health and how long it lasts on a single charge.

Check the battery percentage and make sure it is holding a charge properly. A weak battery may indicate that the phone has been heavily used.

Tip: Most second-hand mobiles have old batteries. You can ask the seller about the battery, whether it was replaced or still working on old.

Price of refurbished mobile
Price of refurbished mobile at Oz Mobile

5. Price

Compare the price of the refurbished phone with the price of a new one. A significantly lower price may indicate that the phone has some issues that were fixed, or it may be an older model.

Ensure you get a fair price based on its condition and specifications.

Tip: The lower cost is the main reason people buy refurbished phones. iPhones cost a lot. With the refurbishing option, you can buy well-working iPhone models at a discounted price.

Where can you buy a Refurbished Mobile in Australia?

Phonebot Australia offers various refurbished mobile phones

You can buy refurbished smartphones in Australia from eBay, Amazon, Coles, the Apple Store, the Google Store, Optus, Telstra, Vodafone, and various other major networks and retailers.

Also from:

  • Boost Mobile
  • Frank Mobile
  • Kogan
  • JB Hi Fi
  • Phonebot
  • Roobotech
  • Mobileguru
  • Ozmobile
  • Reebelo
  • Numobile

You can also buy at Back markets, where you can find all kinds of refurbished devices. The listings provide information on the refurbishing process and are transparent about what damage is present, if any. There’s free shipping and a warranty.

At Coles, a refurbished Boost Mobile iPhone 8 starts at $359; while Dick Smith sells refurbished Samsung Galaxy S9 phones for $389.

The discount is not quite so steep for newer models. For instance, a refurbished 64GB iPhone 11 Pro from NuMobile costs $1,296, just $3 less than a new model sold at a discount of $1,299 at JB Hi-Fi.

Things to do

When you get a refurbished mobile, you need to do the following things:

  • Perform a Factory Reset
  • Update your device and OS
  • Install security software or Anti Virus
  • Keep the warranty

Did you know that purchasing a refurbished phone instead of a new one saves, on average, 45 kilograms of CO2 emissions and 34 to 40 kg of raw materials?

Should you buy one?

I have observed that buying a refurbished mobile phone is the best option for those like me who cannot afford a new one.

I need a mobile phone to call, watch videos, play games, and take pictures. Any second-hand or refurbished phone easily does all this.

If you buy from a reputable online seller or a nearby mobile store, you must ask them about their warranty and refund policy.

It’s up to those who can get a new mobile, but these mobiles are all good for me.


How long can a refurbished mobile work?

It depends on the working status and battery of the mobile you purchased. Generally, such mobiles work well for eight years or more.

Will I get a Warranty?

Yes, buying from a reputed seller will offer you a one-year warranty.

Is there a refund policy?

Yes, many sellers offer a refund policy. It would be best if you saw the time limit for a refund.

Can I get a second-hand mobile from Apple?

Yes, you can get second-hand mobile from Apple. A refurbished iPhone 11 Pro with 512 gigabytes of storage for $829 will save you $370 off the original price tag.

Where to buy a refurbished mobile?

In addition to Apple, Samsung, and Google, there are hundreds of stores and websites in Australia where you can buy mobile phones.

Will I get accessories?

Yes, when buying a refurbished mobile, you will get a charger, earphones or cable wire, and a user manual as accessories.

About the author

Kamal Kaur